A Post-Season Town Hall

April 18, 2011

For the past few years the Philadelphia Flyers have hosted an evening each season at which on- and off-ice team management have been made available to season ticket holders for question and answer sessions. Usually this happens in March, before the trade deadline and the stretch run. For some reason this season the so-called “Town Hall Meeting” was held between the end of the regular season and the beginning of the playoffs, on Tuesday, April 12.

As a season ticket holder I’ve always enjoyed this opportunity to interact with the people who are responsible for our game-day experience and for the construction of the Philadelphia Flyers we see on the ice. And once again, I’m sharing my notes on what was asked and answered.

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Flyers Town Meeting 2009

April 8, 2009

Last year’s Flyers Season Ticket Holder Town Hall was a revelation. Who knew that a major, big city sports team would, or could, find a way to interact meaningfully at the management level with the fans. But the Flyers have refined their format to fine art. So for the second year in a row, I was able to speak with, question, hear from Flyers brass.

This year again we started with a quick meal in the Lexus Club. Then we moved on to sessions with Peter Luukko and Shawn Tilger, Premium Seating and Parking, Chris Pryor and Don Luce, Paul Holmgren, and John Stevens (who was on the road for the session I attended last year). Read the rest of this entry »


Flyers Get So Much Right

March 28, 2008

Tonight the Flyers held their second┬ásession (the first was last Thursday) of a Season Ticket Holder special event. A fairly small group of fans (I’m not good at these estimates, but I’d be surprised if it were as many as 200), who’d reserved their spots with customer services, was welcomed to dinner (split between the Cadillac Grill and the Lexus Club) and to a series of four question and answer opportunities, with:

  • GM Paul Holmgren,
  • Director of Hockey Operations Chris Pryor and Director of Scouting Don Luce,
  • Customer Service Senior Director Cindy Stutman and Senior Manager Melissa Keeler, and
  • President Peter Luukko and Senior Vice President, Operations Shawn Kilger

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