When Season Ticket Holders Attack!

March 30, 2010

For the third year in a row,  I attended the Philadelphia Flyers  Season Ticket Holder Town Hall meeting. This year, to the inconvenience of all the Jewish STH’s, the meeting was on the first night of Passover. So in addition to serving the folks who usually check in on this annual blog, I hope I’ll be able to provide some insight for those whose observance left them out of the loop.

Luukko and Tilger–Operations

My first stop was with Flyers President Peter Luukko and his right hand, Shawn Tilger (Sr. VP of Business Operations). They started out with a conversation about the Flyers having bid to host the NHL Draft. (When I said I hoped it would be when we actually had draft picks, Tilger did say it was a three-year cycle. I’m pretty sure the underlying agreement with us not having draft picks was not intended.)

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Flyers Town Meeting 2009

April 8, 2009

Last year’s Flyers Season Ticket Holder Town Hall was a revelation. Who knew that a major, big city sports team would, or could, find a way to interact meaningfully at the management level with the fans. But the Flyers have refined their format to fine art. So for the second year in a row, I was able to speak with, question, hear from Flyers brass.

This year again we started with a quick meal in the Lexus Club. Then we moved on to sessions with Peter Luukko and Shawn Tilger, Premium Seating and Parking, Chris Pryor and Don Luce, Paul Holmgren, and John Stevens (who was on the road for the session I attended last year). Read the rest of this entry »


They’re Not Dead Yet!

May 16, 2008

Last night at the Wachovia Center, nearly 20,000 Flyers fans showed up, not for a wake, but for a resurrection.

It could have been ugly. There could have been a tentative building, with fans sitting tensely in dread of elimination. But no. The fans, most dressed in their spanking new Megadeath Security t-shirts, were fully engaged from before the puck dropped, roaring their approval of the Flyers playoff efforts and demanding that the real Flyers show up. And show up they did. Read the rest of this entry »


Game 7 Is Not My Favorite Thing

April 22, 2008

If the Flyers are as tense as I am, there’s not much hope for them tonight. But I don’t think they are. They’re alive and kicking and ready to play tonight. I have to convince myself of this. It may require bourbon.

Why will the Flyers win tonight? Fast start. Kill the energy of the Johnny-come-lately red-clad fans and infect the Caps with the same frustration they felt in games 2 and 3.

Jeff Carter and Mike Richards will be animals. Danny Briere will take the huge fire that burns in that tiny body and score two or more. Being on the road will work to the Flyers advantage. Them against the world.

Does any of this make any sense? No of course not. But as FlySkippy said on HockeyBuzz.com today, “We are fans of the team, not of the record.” So there’s really no choice for Flyers fans but to strap in and get ready for the roller-coaster ride.


Flyers Get So Much Right

March 28, 2008

Tonight the Flyers held their second session (the first was last Thursday) of a Season Ticket Holder special event. A fairly small group of fans (I’m not good at these estimates, but I’d be surprised if it were as many as 200), who’d reserved their spots with customer services, was welcomed to dinner (split between the Cadillac Grill and the Lexus Club) and to a series of four question and answer opportunities, with:

  • GM Paul Holmgren,
  • Director of Hockey Operations Chris Pryor and Director of Scouting Don Luce,
  • Customer Service Senior Director Cindy Stutman and Senior Manager Melissa Keeler, and
  • President Peter Luukko and Senior Vice President, Operations Shawn Kilger

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